Question? Our experts are available when you need information, not hours or days later. After business hours or anytime, policyholders can log in and search online in our Bundled Solutions, which include comprehensive resources for trending topics in risk mitigation and patient safety, plus a robust set of training, educational and clinical resources.
- Email us: Patient.Safety@umia.com
Complaints, miscommunications, medical errors or adverse events can affect both patient safety and your reputation. Our experienced consultants will help you address issues early, document details, or offer Apology and Communication if warranted. Our goal is to help you prevent or resolve situations quickly to minimize your risk and create better patient outcomes.
Our risk and patient safety consultants can help identify situations in which expert human resource (HR) consultation is needed. Through an arrangement with WJ Flynn and Associates, LLC, we offer our policyholders two free hours of HR consulting when risk management issues include employees.