Paying claims is just a small part of what we do.

It goes beyond paying claims. Oftentimes, early intervention makes a huge difference in the outcome. We’ll assist you with the decisions about how to best approach and manage a patient who may be considering legal action.

It’s crucial that you report any event, however minor, you have reason to believe may lead to legal action or a claim. We’re here to protect you and your reputation, and the sooner we know something might be pending, the better we can do our job so you can concentrate on yours. You will never be penalized for reporting an incident..

Report a Claim

When to Report

Report a claim in any of the following instances:

Legal Action

  • You are served with a lawsuit.
  • You receive a letter from an attorney stating that they are making a claim on behalf of a patient against a physician, hospital or facility.
  • You are contacted by a licensing board or regulatory agency stating they are starting an investigation.

    Adverse Event

  • There is an unexpected outcome resulting in injury to the patient.
  • A birth results in injury or death of the infant or mother.
    (In this instance, you may want to consider preserving the placenta for future testing.)
  • A failed medical device results in patient injury.
    (Be sure to secure the defective device for future testing. Do not send the device back to the manufacturer for testing until you consult with us.)

    Injuries on or Damage to Property or Data

  • A data breach involving a patient’s personal protected health information has occurred.
  • If we insure your premises for general liability, notify us of any reported injuries or property damage that occur on the premises.
  • How to Report


    • Through your Agent or Broker
      If your agent or broker has asked that you contact him or her before reporting an event or claim to UMIA, please do so. Your agent or broker can forward the information to UMIA directly, essentially reporting the event or claim on your behalf.


    • Online
      Log in securely and click on “Report a Claim”. Fill out the claim form and click “Submit”.
        Log in to UMIA >
      With successful submissions of claims, you’ll receive an immediate confirmation – a confirmation email, and a claim number.


    • Email
      Send your completed claim form as an email attachment to remember to follow your internal privacy and security procedure when submitting private information.